Gold for sustainable real estate management
AREALIS, as a subsidiary of the Vienna Insurance Group, has in the course of a general refurbishment drive been participating in a pre-eminent project in Vienna’s first district.
Changes at AREALIS Management
Changes at AREALIS Management Christian Wurzer, former head of Aquila Hausmanagement GmbH, will join the AREALIS Liegenschaftsmanagement GmbH management team as from 15 May 2022. AREALIS Liegenschaftsmanagement GmbH, the third largest private property management company in the country, will appoint a new director to join Peter Kranz as from 15 May 2022. Christian Wurzer, former director at Aquila Hausmanagement GmbH, will assume the duties of Christoph Roiser after a transition period together. The management team will be extended to include Monica Knor (authorised signatory, Finance) and Michael Widschwendter (authorised signatory, asset management/ESG). Christian Wurzer, an acknowledged expert in the field of property management, will be joining the management board. Christoph Roiser, AREALIS Managing Director since 2016, will on own request continue serving the company as part of the Management team but direct his attention to new tasks, e.g. developing the project development and large-scale construction project fields of business. Christian Wurzer and Peter Kranz report on future action: “We have very successfully prepared the seamless management team transition. We are very pleased that Christoph Roiser, with his many years of experience and as an expert in the real estate market and especially in asset management, will be developing a new range of services for our customers. We will at AREALIS continue together on our proven path where we, as a 360° property management company, will offer complete real estate service packages and consistently work towards innovations and digitisation. The focus of our deliberations will be on new offers and services for our customers, including applications for our staff.” BACK TO THE OVERVIEW
AREALIS social project during Advent – “Letter to the Christ Child“
AREALIS Sozialprojekt in der Adventszeit – „Brief ans Christkind“ We participated in the “Christkindlaktion” [Christ Child campaign] last year in cooperation with Caritas and have once again decided this year to support children from socially disadvantaged families and adults with disabilities. Christmas is a time for reflection and family but above all also a time to bring joy to others. The AREALIS employees took this mission to heart and decided to participate in the annual Caritas Christkindlaktion at the Vienna and Graz locations. There, we were overjoyed together to fulfil some of the wishes socially disadvantaged children addressed to the Christ Child and to bring happiness to people with disabilities. The special highlight of this campaign was being privileged to hand over the gifts personally at their designated place of fulfilment. The Christ Child campaign has become a wonderful tradition for us at AREALIS, a tradition we will continue in the coming years. Back to the overview
tami – a new tool for our facility management by TÜV Austria
tami – a new tool for our facility management by TÜV Austria Our facility managers at Arealis and ALBA Services are now using the tami:expert platform – the simple and secure online assistant by TÜV Austria. This digital tool links the assets to all relevant data to thereby significantly simplify our working processes. This is because tami presents our asset portfolio transparently and interlinks plant subject to inspection with important legal and normative regulations as applicable. tami hereby also ensures legal certainty and legal compliance of the organisation. We also hereby gain a practical document management system where protocols, inspection results, scans, invoices, information on employees etc. are clearly displayed for perusal. This allows us to offer our AREALIS customers even better service, making important information available faster and more effectively. Back to the overview
We are a Great Place to Work
AREALIS was awarded the coveted title of “Great Place to Work” after their staff in a recent survey rated the company a very good employer. AREALIS was consequently awarded the Great Place to Work seal.
Successful TÜV certification under ISO 9001
Successful TÜV certification under ISO 9001 In October 2021, AREALIS Liegenschaftsmanagement GmbH successfully passed the assessment of its quality management system (QMS) in accordance with the ISO 9001 standard. Result of the audit: The high expertise of the entire AREALIS team is confirmed. The quality standard is being convincingly implemented without deviation. In recent months, AREALIS initiated the corresponding processes. This was associated with a correspondingly large internal organisational and adjustment need, which our team dealt with very well. A significant aspect, for example, is that indicators are now being introduced, and in the QMS as well, a risk-based approach is called for that covers the opportunities and risks in detail. In the course of certification, all company areas were examined closely and vetted thoroughly. The respective contact persons were available to the auditor to answer questions, and corresponding documents were provided upon request, which made it possible to gain a deeper understanding of the specific practical implementation. Each standard is only as good as it is practised on in daily life. The final discussions between the auditor and management, as well as with the QM officer, provided an impressive statement that the company measures up to even the highest quality requirements. BACK TO THE OVERVIEW
Environmentally & resource friendly – AREALIS certified with the ÖGNI award
AREALIS once again, with its ÖGNI certification, highlights the relevance of sustainability, demonstrating that environmental protection and economic efficiency are not mutually exclusive.
15 years AREALIS – the success story with the potential for more
15 years AREALIS – the success story with the potential for more
AREALIS and staff are celebrating the 15th AREALIS anniversary at the new IKEA store at the Westbahnhof.
AREALIS takes on the management of the new IKEA store
AREALIS takes on the management of the new IKEA store With tailor-made solutions, AREALIS has managed to prevail over a large number of competitors and, as from now, will take on the property management of the new IKEA Vienna Westbahnhof store, which officially opened its doors on 26 August 2021. AREALIS now manages the first inner-city IKEA store in Europe that has been created in the heart of Vienna with an entirely new and innovative concept. “Even for us, the concept was exciting from the outset and it’s the first time that IKEA has allocated the management of a property to an external partner”, explains Peter Kranz, Managing Director at AREALIS. “A furnishing store, hospitality and further shops, the combination of a leisure meeting point and a shopping venue, plus the focus on sustainability including roof and facade greening, and all this in the heart of a city, were items that tempted us as property managers. For us as an all-round property management company this makes it possible to exploit our entire expertise and long-standing experience to manage this property in a diligent and sustainable fashion”, Kranz is convinced. On a total of five levels, the seven-storey building accommodates the IKEA furnishing store. The two upper floors house the Accor hotel brand JO&JOE the hospitality concept of which is especially addressed to young people and business travellers. Enhanced service is provided by four shops (a pharmacy, a hearing device studio, a hairdresser’s salon and a bakery), which had already been located there before. All this is topped off by a unique roof terrace overlooking Vienna and a fully automated warehouse at the bottom level. Alpaslan Deliloglu, Country Manager for IKEA in Austria, is pleased: “The team from AREALIS has convinced us right from the start. We always felt that we shared the same ideas and pursued the same objectives. We’re looking forward to the collaboration and we’re very pleased to have a skilled partner in terms of property management at our side – especially for this new and unique project.” Paul Farca, Team Leader of Industrial Properties at AREALIS, is also delighted: “We’re happy to take on this new, exciting challenge and we especially wish to thank Hannes Eichner, Michaela Kurz and Bernadette Stary for the excellent cooperation so far during the start-up phase.” Moreover, the building of the new IKEA store is a true pioneer in terms of sustainability: 160 trees and bushes altogether – inspired by the Swedish woods – on all four facade sides and on the roof are not only a visual eye-catcher, but also make a positive contribution to the micro climate in the “Grätzl”. Thanks to the vegetation, the neighbourhood can be cooled down by up to -1.5 °C on a very hot day. In addition, photovoltaic systems have been installed on the roof of the building. “Innovation, digitisation and sustainability are key characteristics of the new IKEA Vienna Westbahnhof. We at AREALIS also firmly pursue these goals and we’re constantly looking for ways of attaining them. All our considerations and efforts focus on new applications and offers for our customers and employees. With IKEA, we have won over a truly excellent customer”, Kranz enthusiastically declares. Photograph, from left to right: Paul Farca, Team Leader Industrial Properties AREALIS Alpaslan Deliloglu, CEO IKEA Austria Rodolphe De Campos, CFO IKEA Austria Peter Kranz, Managing Director at AREALIS BACK TO THE OVERVIEW
The new AREALIS customer service – since 1 September 2021
The new AREALIS customer service – since 1 September 2021 It is our concern at AREALIS to offer assistance and provide information to our customers as quickly and perfectly as possible. Our AREALIS App and our new website were the first steps towards innovative and digital customer service, now the next step is to follow: We have merged our reception and switchboard into one unit and can therefore provide you with our new and improved AREALIS customer service. Your benefits at a glance: Wir haben unseren Empfang und die Telefonzentrale zu einer Einheit zusammengeschlossen und können Ihnen somit unseren neuen und verbesserten AREALIS Kundenservice zur Verfügung stellen. Ihre Vorteile auf einen Blick: Rapid solution of general requests, all further requests are transmitted to the relevant staff member via the ticketing system and answered within 24h. Fast response time in terms of passing on initial information. Firmly agreed call and callback times by the relevant department and our reliable service employees, allowing us to treat your concern objectively and professionally and to find the optimum solution. Employees, thoroughly prepared for the calls to provide professional responses to you and in this way ensure full customer satisfaction. Preventing frequent forwarding to different contact persons and thus ensuring speedy problem solving, providing sufficient time for the issues that are really important to you. Take the first step and place your concerns into the hands of our new AREALIS customer service. We are there for you, because we’re AREALIS, the heart and soul of properties. BACK TO THE OVERVIEW